U-Turn is one-stop-shop academic resource event for students interested in improving their grades and overall success at CSU. Students who receive at least one “not yet meeting course expectations” notification through the Early Performance Feedback program receive an invitation to U-Turn, although all students are welcome to attend.
Purpose
The purpose of U-Turn is to provide resources and support to all students seeking to improve their academic performance, but particularly those students identified as not yet meeting course expectations through the Early Performance Feedback initiative.
Overview of U-Turn Event
U-Turn is offered around the seventh week of the fall and spring semester. Students attending U-Turn are asked to complete a self-assessment, and their responses on the self-assessment guide their coaching conversation with a U-Turn Navigator. U-Turn Navigators are CSU staff volunteers who meet 1-1 with U-Turn attendees to develop an action plan for success. After meeting with their assigned Navigator, students are able attend academic workshops or connect with various CSU resource representatives at the event.

Full-time, first-year students who received a “not yet meeting course expectations” notification and attended U-Turn demonstrated higher persistence and lower academic probation rates compared to students who did not attend the event.